Privacy Policy

GENERAL

A. Think11 ("Think11", "We", "Our", "Us") is dedicated to safeguarding the private data that users ("You", "Your", "User") give to Think11. You acknowledge and accept that using the Think11 Website ("Website") indicates that you give permission for the collection, storage, and use of your personal data in line with this Privacy Policy ("Privacy Policy").

B. This Privacy Policy is an electronic document in the form of an electronic contract created in accordance with the Information Technology Act of 2000, its regulations, and the updated provisions relating to electronic documents and records in other statutes that have been modified by the Act. This Privacy Policy is a legally valid agreement between You and Think11 and does not require a physical, digital, or electronic signature.

C. We take our users' privacy very seriously. We are dedicated to protecting Our Users' privacy while offering a useful and individualized service.

D. No user data is sold or rented to outside parties. Your device number and other personal data may be collected by the Website as you use it. We maintain a high level of security for our users. Information transmission across telephone networks or the internet is not entirely safe, though. Although we take every precaution to protect your information, especially your personal information, Think11 is unable to guarantee the security of any data sent over the phone, the internet, or other networks.

E. By using the Platform and creating an account, you give Think11 and its group companies your irrevocable and informed consent to use your registered mobile number, profile name, profile picture, and any total winnings from a contest on the Platform (collectively, "Your Profile Information") for advertisements, promotions, offers, and any other sponsored content that Think11 and its group companies may display on the Platform or any other marketing channels, including its digital channels, television, print, and publications, without getting your permission again or having to compensate you.

F. Additionally, you provide Think11 the sole, transferable, sublicensable, royalty-free, and global right to host, use, distribute, alter, run, duplicate, perform or show in public, translate, and produce derivative works based on My Profile Information.

G. It is your understanding, representation, and acceptance that Think11's use or publication of Your Profile Information will not infringe upon the rights of any third party or give rise to any claim that the rights of another party have been or will be violated. You acknowledge and agree that Think11 will be held accountable for any losses or expenses (including fair legal fees) that result from your use of your profile information. Additionally, you are aware that Think11 and its affiliates will not be able to pay you royalties for using your profile information.

H. You acknowledge and give Think11, its affiliates, subsidiaries, successors, and those acting under its authority all copyrights and derivative rights in Your Profile Information. You also give Think11 the non-exclusive, perpetual right to use, publish, republish, or reproduce Your Profile Information in any way it deems appropriate for the aforementioned purposes.

I. By using the Platform, you give up any right to inspect, change, approve, or disapprove the content, layout, representation, presentation, or other aspect of Your Profile Information that Think11 records about you while you use the Platform, and you also irrevocably waive any claim against Think11 regarding the use of Your Profile Information and agree not to bring any such claim or action in the future.

J. Your acceptance of this privacy statement, which should be read in conjunction with the terms and conditions of use ("Terms"), is a prerequisite for accessing the materials made available through the Website. You understand that our agreement with you regarding your use of the Website is outlined in this privacy statement and our terms ("Agreement").

INFORMATION COLLECTED

A. Traffic Information Collected

When you use the Website, we automatically track and gather the following types of data in order to provide it:

(i) IP addresses;

(ii) Domain servers; and

(iii) Additional data pertaining to your device, including how your device interacts with the Website (collectively, "Traffic Data").

B. Information Gathered About Individuals

We may ask You to give Us specific information that can be used to identify You personally in order to deliver the Website ("Personal Information"). The following types of information are included in personal information:

(i) Contact information (including your phone number, email address, and any contact details); and

(ii) Demographic information (including your time zone, postal address, and location details); and if you correspond with us via email or letter, for instance, any information you provide may be collected by Think11.

(iii) Financial information that you have given us for the purpose of awarding prizes and coupons, such as your account information, e-wallet information, credit or debit card information, etc.

C. Your personal information may be sent to our internal servers via our Website. To prevent the loss, abuse, and alteration of the personally identifiable information in our care, we have put in place commercially reasonable physical, managerial, operational, and technical security measures. Last but not least, we utilize this information for commercial purposes and to give you helpful services in compliance with relevant law.

D. Links to websites from third parties may be included on our Website. You acknowledge and agree that we have no control over the privacy practices of these websites. You are aware that after you leave our servers, the operator of the website you use will use any information you submit in accordance with their privacy policy.

DISCLOSURE OF PERSONAL INFORMATION

A. We do not disclose Your Personal Information to any third parties other than to Think11’s affiliates or other trusted business or persons, based on strict adherence and in compliance with Our Privacy Policy and any other appropriate confidentiality and security measures.

B. For the following reasons, we make every effort to use information in aggregate form (so that no specific user is identified):

i. Creating marketing profiles and sending messages via digital platforms like WhatsApp;

ii. Supporting strategic planning, data gathering, and business analytics;

iii. Ensuring seamless and quick delivery of rewards and coupons to You;

iv. Managing Our relationships with partners and advertisers;

v. Auditing App usage; and

vi. Improving User Experience in connection with the Website ("collectively, "Permitted Use").

C. In order to protect and defend the rights, property, or personal safety of Think11, the Website, or Our Users, we reserve the right to disclose Personal Information if required by law or if we think it is essential to do so.

CONFIDENTIALITY

A. We will not share your personal information with third parties, unless we have a good faith reason to do so, such as when we believe that sharing your personal information or any other information we collect about you is required for Permitted Use or to:

i. Comply with a court order or other legal procedure;

ii. Safeguard Think11's or another party's property, rights, or safety;

iii. Uphold the Agreement, including its terms; or

iv. Address allegations that any posting or other content infringes upon the rights of third parties.

SECURITY

A. We care about the protection of your personal data. We protect the personal information you provide to us both during transmission and after it is received by adhering to widely recognized industry standards. Every piece of data collected on our website is safely kept in our database under control. The database is housed on firewall-protected servers with password-protected, severely restricted access.

B. You should realize that there is no such thing as total security, and we cannot guarantee that there won't be any unforeseen disclosures of your personal information, even though we do our best to keep it in a secure operating environment that is closed to the public. We will make every effort to inform You of the type and scope of any disclosure (to the extent that We are aware of it) as soon as is reasonably possible and allowed by law if We learn that Your Personal Information has been shared in a way that does not comply with this Privacy Policy.

COOKIES

A. To make our websites more responsive for our users, we may employ "cookies" or other electronic technologies to gather data in order to assign a unique, random number to each visitor as a User Identification (User ID) and utilize the Identified Computer to determine the user's specific interests. Even if We install a cookie on Your computer, We will not be able to identify You unless You explicitly identify yourself (for instance, by registering). Cookies are only allowed to hold personal data that you provide. Data on your hard drive cannot be read by a cookie. If you click on one of our advertisers' advertising, they may also install their own cookies on your browser; we have no control over this process.

B. When You visit Our site, our web servers automatically gather a limited amount of information about your computer's Internet connection, including Your IP address. (Your IP address is a number that lets computers connected to the Internet know where to send You data — such as the web pages You view.) Your IP address does not personally identify You. We use this information to deliver Our web pages to You upon request, to customize Our site to Our Users' interests, to measure traffic within Our site, and to inform advertisers of the geographic locations from which Our visitors originate.

UPDATES AND CHANGES TO PRIVACY POLICY

A. Please examine this Privacy Policy often as we reserve the right to add to, alter, update, or modify it at any time. We will publish these modifications on this page if we do. The Privacy Policy in force at the time the information is obtained governs how we utilize it in every situation.

YOUR RIGHTS

A. You are entitled to have any errors in your personal information that we have on file corrected. You can ask us to stop using your personal information in writing.

RESTRICTION OF LIABILITY

A. Think11 explicitly disclaims all liability for errors and omissions in the materials made available through the Website and makes no representations, promises, or guarantees regarding the accuracy, completeness, or sufficiency of the information.

B. Regarding the contents accessible through the Website or its links to other online resources that may be accessible to You through the Website, no implied, explicit, or statutory warranty of any kind is provided, including but not limited to the warranties of merchantability, non-infringement of third party rights, title, fitness for a particular purpose, and freedom from computer viruses.

C. Any mention of certain commercial goods, procedures, or services, or the use of any trade, business, or corporation name, in the Website is for the public's information and convenience and does not imply Think11's approval, suggestion, or favoring.

If You have questions or concerns, feel free to email Us or to correspond at [email protected] and We will attempt to address Your concerns.

ACCOUNT DELETION AND DELETION OF PERSONAL DATA

A. Users may ask Think11 to remove their user accounts and personal data by submitting a written request via email to [email protected]

Format of Email:

Send an email will the following details to [email protected]

Subject: Delete My Account

Body: I want to delete my Think11 account with Registered Mobile number [xxxxxxxxxx] and email id [[email protected]]

Our team will then get back to you within 48 hours to assist you.

B. After you choose to delete your account on the Platform, we will handle your request in accordance with the schedule that was explained to you when you submitted it. Your account will be terminated within 15 days of our confirming that we have accepted your request to delete it, and we will always do so within 48 hours of receiving it.

C. Please be aware that account deletion is final and cannot be undone, including the removal of any personal information you may have given that is connected to that account. Even if you want to return to the Platform or accidentally erase your account, it cannot be recovered once it has been destroyed. This also applies if your account has been hacked or you have lost control of it.

D. Please make sure that any funds in your account balance are taken out of your account before choosing to delete your account since any winnings that are not taken out will expire when your account is deleted.

E. After your account is deleted, the following occurs to your content, which you must also review in accordance with our privacy policy:

i. All of the Bonus Coins in your account will run out.

ii. Within 15 (fifteen) working days of your account being deleted, any money that was in your balance at the time of deletion—if you are a Cash Player—will be transferred back to the original payment method. It has been made clear that if the Payment Information associated with your account (such as your credit card information) expires, we will forfeit any money that remains. We recommend that you update the Payment Information before to submitting a deletion request;

Subject to (ii) above, any balance (including Bonus Coins, Cash Prizes) left in Your Account at the time of deletion will lapse after deletion of your Account;

a) In accordance with applicable laws, information about transactions made in your account, such as KYC verification and withdrawal beneficiary details, may be kept for the purposes specified in the "Notices" section and when collaborating with law enforcement regarding the "Think11 Community Guidelines";

b) Your gaming history may be kept for the purposes specified in applicable laws, including the "Think11 Community Guidelines."

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